Use the form below to report an issue to library staff.
Please enter your name.
This is required.
What is your card number? (Optional)
Which box did you use?
Blue (Octane on E. McNeese St.)
Green (Brookshire Brothers Express on Big Lake Rd.)
Orange (Carlyss Park on Carlyss Dr.)
This is required.
What type of issue(s) did you experience?
Issue with item, such as damage
Hold not available for pickup
Returned item not taken off account
Door did not open
Touchscreen not showing menu options
Other issue
This is required.
Please share any important details about the issue, such as title or type of item.
Would you like to be contacted by staff?
No
Yes, by phone
Yes, by email
This is required.
Phone Number:
Email:
Submit